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Foundation Skills → Communication

10 Principles of Compelling Communication


Description
In this course, you will learn more about 10 primary communication principles. For those who have been in the professional workforce for a while, these videos will provide a terrific review of each principle and will prompt ideas on how to incorporate them at Scholarship America regardless of your position. For those who are new to the professional workforce, these videos will introduce you to the communication principles we follow at Scholarship America and prompt ideas for using them.

As you view the videos, consider the principles that you are skilled in applying. Reflect on those that you'd like to strengthen. Discuss both with your manager. For additional resources related to these principles as well as ideas for applying them from Scholarship America staff, check out the L&D folder in the CSFA Shared Drive.
Content
  • Introduction
  • Principle 1: You Cannot NOT Communicate
  • Principle 2: Your Words Create Your World
  • Principle 3: You Are Both the Message and the Messenger
  • Principle 4: Speak the Language of the Listener
  • Principle 5: It's What You Say + How You Say It
  • Principle 6: Communicate With People, Not To Them
  • Principle 7: Listen to Understand
  • Principle 8: Be Specific
  • Principle 9: Promise and deliver benefits
  • Principle 10: Inspire through shared vision & values.
  • 10 Principles Survey
Completion rules
  • You must complete the units "Introduction, Principle 1: You Cannot NOT Communicate, Principle 2: Your Words Create Your World, Principle 3: You Are Both the Message and the Messenger, Principle 4: Speak the Language of the Listener, Principle 5: It's What You Say + How You Say It, Principle 6: Communicate With People, Not To Them, Principle 7: Listen to Understand, Principle 8: Be Specific, Principle 9: Promise and deliver benefits, Principle 10: Inspire through shared vision & values., 10 Principles Survey"
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